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Important Message from Cheam Safer Neighbourhood Team

met_police_logo-nofloatPolice have renewed their advice to residents not to give away their bank cards or reveal their PIN after another elderly resident fell victim to the ‘bank courier scam’ on Wednesday, 23 September.

The 88-year-old male resident of Rosebery Gardens, Sutton, had a total of £1,600 taken from his two bank debit card accounts. The latest victim had his bank cards picked up at his front door at 13:00hrs by a woman described as black – three hours after receiving a bogus bank telephone call.

The way the scam works is that tricksters phone pretending to be from their bank, make out that customers’ bank cards have been compromised in a fraud and encourage residents to input their PIN into their phone keypad and to put their bank cards in an envelope ready for collection by courier. Then the cards and PIN are used to withdraw cash from ATMs or make purchases from stores.

Police advise residents:

  • don’t reveal your bank details or PIN to anyone; your bank will already have these details
  • don’t give your bank cards to strangers whatever reason they may give you to part with them
  • if a caller asks for your PIN, hang up
  • when you hang up, use a different line to report it to police on 101 or allow at least five minutes for the line to clear automatically
  • call 999 if the crime is happening and you are waiting for your cards to be collected.

This crime prevention advice has been cascaded to carers, who look after elderly and vulnerable people in the borough.

Cheam Safer Neighbourhoods Team

Tel: 020 8721 2830

Email: cheam.snt@met.police.uk

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